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##### CUSTOMER STORIES

# Grace Health

Grace Health is a Federally Qualified Health Center providing services in Calhoun County, Michigan since 1986. Their passionate team of healthcare providers are dedicated to helping people achieve their full potential for health and well-being across their lifespan.

Founded  
1986  
Size  
400 employees  
Industry  
Healthcare  
HQ  
Battle Creek, Michigan  
Program Design  
Signup bonus  
$25  
Per paycheck match  
Match requirement  
Milestone bonus  
Save a total of $250  
$25  
Save a total of $500  
$50  
Deployment  
Deployment time  
23 days  
Adoption rate  
41%  
Engagement  
User Retention  
100%

## Business challenge

Grace Health was seeing a lot of employees taking 401(k) loans, as well as employees asking if they had an employee assistance fund to help with emergencies. The company wanted to help people save for a financial emergency since they weren’t doing it on their own.

## Why SecureSave?

Grace Health chose SecureSave because the program sets up an separate emergency savings account — making it a little more difficult to spend the money. The company also appreciates that SecureSave doesn't issue a debit card, making it harder to withdraw the money on a whim.

Grace Health loves that there aren’t any fees for the employee and the employee takes the account with them if they leave employment. Plus, the fees the employer pays are minimal.

## What do employees think about SecureSave?

Employees praise the SecureSave program, with participation higher than initially anticipated. Grace Health workers enjoy the convenient app access, simple payroll deduction with employer match, and easy (and fast) enrollment. Plus, everyone loves Suze Orman and her affiliation.

Many employees have increased their contribution beyond the default. Already, several Grace Health workers have stated to HR how much SecureSave has helped them in a financial emergency and others have said they've appreciated how easy it is to save for future needs.

> “We were seeing a lot of employees taking 401(k) loans and employees asking if we had an employee assistance fund. Many of the issues were for car or home repairs typically totaling less than $2,000, yet they were tapped out and didn’t have any money set aside. We wanted to help people save for a financial emergency since they weren’t doing it on their own.”
>
> \- HR Team at Grace Health

## Related use cases

[**Build retirement security while reducing loans and withdrawals**](https://www.securesave.com/use-cases/reduce-401-k-loans-withdrawals)

When employees hit a rough patch, they often turn to their 401(k) to assist with an emergency. This undermines their ability to retire on time.

[**Improve employee financial wellness**](https://www.securesave.com/use-cases/improve-employee-financial-wellness)

Finding the right financial wellness solution is no easy task. Each employee has unique needs. Financial stress can lead to a reduction in work performance and higher turnover.

## Watch our product demo

Check out our 10-minute demo video to see an overview of the employer portal and the employee app. If you have any additional questions after viewing the demo, you'll be able to request additional information.